Sandton City Introduces new pick up & drop off spot on Sandton Drive

Purpose-built space improves safety, accessibility and traffic flow for shoppers

Sandton City has introduced a new pick-up and drop-off facility on Sandton Drive, designed to make every visit safer and more efficient, and to improve the experience for the growing number of shoppers making use of e-hailing services, such as Uber and Bolt, to access the centre.

Officially launched last week, the dedicated My Sandton City Stop on Sandton Drive facility was introduced in response to increasing demand to streamline pick-up and drop-offs, while helping reduce congestion around some of the centre’s busiest entrances. This stop complements the existing My Sandton City Stop on 5th Street, expanding the transport and mobility offering available to visitors.

Conveniently located on Level 3 below Clicks with direct access from Sandton Drive, the purpose-built space has introduced dedicated bays for e-hailing vehicles, helping to improve overall traffic flow during busy shopping periods.

Designed Around How Shoppers Move

The My Sandton City Stop on Sandton Drive facility provides a considered waiting experience for shoppers, including seating, charging stations and Wi-Fi connectivity in a structured and monitored environment, separate from the general parking areas.

To simplify collections, a digital wayfinding support screen displaying vehicle number plates and bay allocations has been introduced, making it easy for shoppers to quickly locate their ride.

Designed to accommodate high volumes during peak shopping periods and major events, the new facility forms part of Sandton City’s broader focus on improving accessibility and responding to the practical ways shoppers increasingly move through urban environments.

With an unmatched mix of retail with over 300 stores, entertainment and world-class lifestyle attractions, Sandton City continues to set the pace as Africa’s most iconic shopping centre. For regular updates, go to www.sandtoncity.com or follow Sandton City on social media @sandtoncitymall.